Travelers Insurance is offered by Travelers Company, Inc. The American insurance company is second in U.S. for commercial property and casualty insurance and sixth in U.S. for personal insurance through independent agents. The company has branches across the country. Travelers provides information and products to its agents through the website.
Products
Digital transformation is underway in the travel sector, and agents need to keep up. Loree Toedman is Travelers' head of direct markets personal insurance. She says, "You need to be ahead of the digital revolution." For example, Millennials are more autonomous and rely more heavily on digital resources. They expect instant gratification and are always connected to their devices.
Travelers is addressing this trend with a new digital tool called Travelers Agency Locator. This tool provides participating agencies with a profile page that is optimized for search engines. This will increase search rankings and visibility as well data about users to the profile. To take advantage of this free resource, contact your Travelers account executive and get set up.
Compensation program
Travelers Insurance provides a comprehensive program to help agents protect their clients as well as their livelihoods. Travelers has a variety of innovative solutions that can be tailored to the changing market. These include the Missouri Workers’ compensation Assigned risk pool. The Travelers website also provides general information for producers and agents such as rates by code and other miscellaneous values.
Travelers is the largest writer of workers' compensation insurance in America and the nation's biggest assigned risk service carrier. Many states require that employers purchase workers' compensation insurance and then assign the risk to Travelers. In most cases, Travelers offers the exact same benefits to customers with assigned risk as it does for all workers compensation customers. The portal allows customers and agents to access their policies online.
Digital tools
It is crucial to increase the number of customers. Digital tools can help you do this. These digital tools are great for a range of purposes. They can be used to entice new customers and even get referrals. In fact, you can use digital programs to bring new customers to your agency just as effectively as traditional methods. According to a Texas Tech University study 83% of satisfied customers would recommend their agents to other people, but only 29% actually do.
Claims professionals
Travelers insurance agents have access to claims professionals who can assist policyholders in resolving their insurance claims quicker and more efficiently. A dedicated team of claim professionals is available to assist customers with any issue. They have over 13,000 claims professionals and are well equipped to offer the best possible service to their policyholders.
Travelers insurance claims investigators are responsible for investigating and resolving all claims. They have many advancement opportunities. Many claim adjusters move up to other organizational positions. You may need an insurance license to hold these positions. They should be obtained within three months of the start of the job. They should also earn continuing education credits to maintain their licenses.